Water on the floor is the first clue most folks notice. Then the drum that won't spin, the cycle that stalls on rinse, the loud thumping that shakes a basement laundry room in an older Des Moines house. Drain pumps clog. Lid switches fail. Hoses split at the crimp. Minerals in the water leave scale that stiffens valves over time. We diagnose the actual cause before replacing anything. Shut the supply valves if it's still leaking, then get in touch. Call us or use the quote form with your washer's brand and symptom.
Taking calls until 5:00 PM CT

We cover Des Moines ZIPs including 50309, 50310, 50314 and 50317, plus West Des Moines, Urbandale, Clive, Johnston and Pleasant Hill.
Yes. Both styles come through our schedule every week, including high-efficiency top-loaders without an agitator. We repair all major brands as an independent shop, so we're not limited to one manufacturer's lineup or one type of drive system.
Not at all. Basement laundry rooms are normal here. We bring what we need down the stairs and work in tight spaces beside a floor drain or utility sink. Clearing a path to the machine helps us get started quicker.
Often, yes. Mineral scale narrows inlet screens, coats heating elements, and stiffens valves over time. It also traps detergent residue that turns into odor. We check those spots on nearly every visit because the Midwest gives us plenty of practice.
Many washer repairs wrap up in one visit once we know the cause. If a part has to be ordered, we tell you that day and set a return time. Diagnosis usually takes the first part of the appointment.
Most calls get a visit within a day or two, and we often have same-week openings. Morning and afternoon arrival windows are available. Call us early in the day for the widest choice, and let us know if a leak or warm freezer makes it urgent.
Call us or fill out the form. Describe the noise, the smell, the error code, the puddle. We ask about the brand and rough age so the van carries likely parts.
Our technician tests the machine instead of guessing. Water lines, heating elements, drain pumps, control boards. Then we explain what failed, in plain words, before any wrench turns.
Common parts ride with us, so many repairs finish that visit. Special-order parts get scheduled promptly. We run the cycle with you watching, then haul off the old part and packaging.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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